Payment and refunds

Subscription and invoicing

• I have been charged even though I have canceled the membership.
• Can I change the payment date for my membership?

Discount and tickets

• I have not received a discount on my purchase
• When will I get my money back?
• Where can I see what discount I get at a venue with NightPay+?
• How do I redeem a ticket?

Payments and errors

• Payment for membership fails
• The app has drawn too many tickets
• How do I pay with my membership card?
• I can't pay with the app
• How do I change my payment card?
• Can I pay with Apple Pay and Google Pay?