NightPay Support
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Recent activity by NightPay Support-
I have not received a discount on my purchase
If you experience getting the wrong discount on your purchase with the app, you must contact our support, who will investigate the matter further. When you contact support, you must include your em...
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I can't pay with the app
Errors in transactions at a venue can often be due to the payment card not being added correctly in the app. To update your payment card, you must do the following: 1) open the app and navigate to ...
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Promo code does not work
There can be multiple reasons why a code doesn’t work. Campaign and promo codes: The campaign code is no longer valid. A typing error has occurred. If you've used a code to add a Venue benefit ca...
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I paid too much for my membership
If you have paid too much or several times for your membership, there may be a technical error. You must therefore contact support as soon as possible, who will help you solve the problem. Remember...
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How do I delete my NightPay profile?
If you wish to delete your profile, simply follow these steps: Go to your profile Click on 'Edit profile' Then select the 'Delete Account' option. Note: If you have a NightPay+ subscription, you...
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How do I change my profile information?
If you want to change your personal information in the app, contact support. They can help you change your name, email address and phone number. Remember to send the email you used to create your N...
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How do I change my payment card?
To update your payment card in NightPay, you must do the following: 1. open the app and navigate to "profile". 2. Select "Payment card". 3. Delete all attached payment cards in the app (if you have...
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I have not received my drink ticket
There can be several reasons why your drink ticket does not show up. If none of the answers below help you, please contact our support. Welcome drink: New NightPay+ members receive 1 x free drink t...
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Where can I see what discount I get at a venue with NightPay+?
In the "venue" section of the app, you can see how much of a discount you get at a certain venue with NightPay+. You can also see during which period the discount applies. The NightPay+ discount c...
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Can I pay with Apple Pay and Google Pay?
Apple Pay and Google Pay are quick ways to pay through NightPay. When you initiate a payment at a NightPay venue, the app will always ask if you want to pay with Apple Pay or Google Pay if it's ena...