NightPay Support
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Recent activity by NightPay Support-
Where can I use NightPay?
A NightPay membership gives a discount at over 80 venues in Denmark - you can always see an updated list of the bars and nightclubs that you get a discount on in the app under the "Venues" tab.
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How do I cancel my NightPay membership?
If you wish to unsubscribe from a paid membership, you can unsubscribe by clicking on the tab "profile" --> "Membership" and then "Unsubscribe". When you cancel your membership, your membership in ...
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I cannot cancel my membership in the app
If you have problems canceling your membership in the app - e.g. because you can't see the unsubscribe button, try changing the text size in your phone's settings. If you have chosen a larger text ...
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Which membership plans can I choose from?
As a NightPay+ member, you can choose between three membership plans: monthly, 6-month or 12-month membership. Your benefits will be the same regardless of which plan you chose. Each plan allows yo...
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Can I change the payment date for my membership?
Your membership will be renewed on the same date each month. Unfortunately, it is not possible to change the date on which we withdraw your membership.
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I have not received a discount on my purchase
If you experience getting the wrong discount on your purchase with the app, you must contact our support, who will investigate the matter further. When you contact support, you must include your em...
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How do I pay with my membership card?
Regardless of whether you have a NightPay+ loyalty card or a NightPayFree card (Venue Member Card), the payment takes place in the same way. You can pay with your loyalty card throughout the night....
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I can't pay with the app
Errors in transactions at a venue can often be due to the payment card not being added correctly in the app. To update your payment card, you must do the following: 1) open the app and navigate to ...
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Promo code does not work
There can be multiple reasons why a code doesn’t work. Campaign and promo codes: The campaign code is no longer valid. A typing error has occurred. If you've used a code to add a Venue benefit ca...
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I paid too much for my membership
If you have paid too much or several times for your membership, there may be a technical error. You must therefore contact support as soon as possible, who will help you solve the problem. Remember...