NightPay Support
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Recent activity by NightPay Support-
I don't receive the confirmation email when logging in
If you don’t receive a confirmation email when logging in, you can try the following: Check Your Spam/Junk FolderLook for our email in your spam, promotions, or junk folder. If you find it there,...
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How do invite codes work?
An invitation code allows you to offer others an extended trial period of the NightPay+ membership. Invitation codes are personal and you can find yours under 'Profile' in the app. With an invitati...
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Can I pause my membership?
It is not yet possible to pause your membership. If you are considering terminating your membership, please be aware that upon termination you will lose your accrued seniority and will not be able...
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What is a Venue Member card?
What is a Venue Member Card? All venues listed in NightPay under the Venues section offer a benefit card that applies only to their business (Venue Member Card). It is the venue in question that de...
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How do I create a NightPay membership?
You can create a NightPay+ membership on the app's "front page" or under "my profile" --> "membership". In the creation process, you will be asked to enter your payment card information. NightPay m...
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The app has drawn too many tickets
If you find that the app has drawn too many tickets in connection with a purchase, please contact support. When you submit your request, you must include your name, email and attach a photo of your...
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The app asks for your MitID when paying
If you are asked to verify your card when paying with NightPay, you can safely do so. If you find yourself having to do this often, we recommend that you use either Apple Pay or Google Pay for a fa...
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Other benefit cards
From time to time, venues in NightPay will offer their guests special benefits via an Advantage Card, which only applies to the specific venue (e.g. Friendcards or sports cards). This type of card ...
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I have been charged even though I have canceled the membership.
There may be several reasons why you will be charged for your membership, even if you have canceled the subscription. When you cancel your membership, it will be active until the next payment date,...
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Where can I use NightPay?
A NightPay membership gives a discount at over 80 venues in Denmark - you can always see an updated list of the bars and nightclubs that you get a discount on in the app under the "Venues" tab.