NightPay Support
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Activity overview
Latest activity by NightPay Support-
NightPay Support created an article,
Can I cancel my membership purchase?
You have the option of canceling the purchase of your membership for up to 14 days after creation, regardless of whether the product has been used or not. The right of withdrawal begins from the d...
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NightPay Support created an article,
How do I switch payment plan?
As an existing member, you can switch between the available membership plans (monthly, 6-month or 12-month). You change your payment plan in the app under: profile --> membership. Here's what happ...
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NightPay Support created an article,
I didn’t receive the SMS login code.
Here are the most common reasons for not receiving an SMS with the login code: The entered number is incorrect. The number does not match the one linked to your profile. The phone number is blocke...
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NightPay Support created an article,
How can I login to NightPay? (Login methods)
When creating a profile in NightPay, you enter your personal information, along with your email and phone number (SMS). During registration, you will need to verify your phone number with a login c...
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NightPay Support created an article,
What do I get a discount on with NightPay+?
When you have a NightPay+ membership, you receive a discount on selected products at the Venues listed in the app. The discount is applied directly to the original price of the product. The disco...
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NightPay Support created an article,
When will I receive my weekly drink ticket?
NightPay+ members receive 1 x drink ticket each week, which must be used before the end of the week. The ticket will be visible under "benefits" in the app, every Monday at 08.00. If you cancel you...
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NightPay Support created an article,
When will I receive my welcome drink?
New NightPay+ members get 1 x free drink ticket when registering for membership. The ticket will be visible in the app when the membership creation is complete. You can only receive this ticket onc...
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NightPay Support created an article,
I cannot cancel my membership in the app
If you have problems canceling your membership in the app - e.g. because you can't see the unsubscribe button, try changing the text size in your phone's settings. If you have chosen a larger text ...
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NightPay Support created an article,
Which membership plans can I choose from?
As a NightPay+ member, you can choose between three membership plans: monthly, 6-month or 12-month membership. Your benefits will be the same regardless of which plan you chose. Each plan allows yo...
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NightPay Support created an article,
Can I change the payment date for my membership?
Your membership will be renewed on the same date each month. Unfortunately, it is not possible to change the date on which we withdraw your membership.